Connect your inbox
AXVA AI works with your existing business email. No migration. No IT project. We aim to keep onboarding straightforward, with the timeframe confirmed after reviewing your setup.
AI Operations Assistant
Keep on top of more customer enquiries. Every reply approved by you.
AXVA AI reads your business email, prioritises what matters, and prepares business informed draft replies from your own knowledge base. Your team reviews, edits and sends. Nothing goes out without a human.
Built for Australian and New Zealand businesses. Works with your existing email.
Your inbox is where revenue waits. And where it dies.
Slow replies lose customers. AXVA AI helps your team respond faster and more consistently, with a business informed draft ready for review.
How AXVA AI helps
Three steps. A straightforward setup.
AXVA AI sorts and drafts
Every email is categorised and prioritised automatically. AXVA AI prepares an AI assisted draft grounded in your services, pricing and policies, not generic AI guesswork.
You review and send
Your team approves, edits or regenerates each draft. AXVA AI never sends anything on its own. You stay in control of every word your customers read.
What AXVA AI does
Your inbox, running like a system.
Human approval on every send
A person reviews everything before it reaches your customer. AXVA AI never sends on its own. Accountability stays with your business, on every single reply.
Automatic categorisation
Enquiries, quotes, complaints, urgent items. Sorted the moment they arrive.
Priority tagging
The emails that cost you money when missed rise to the top.
Knowledge grounded drafts
Replies built from your business knowledge base: your prices, your policies, your voice.
A shared knowledge base your team controls
Keep approved services, prices, policies and response guidance in one place so your team can answer more consistently.
Team visibility
One clear view of what's answered, what's pending, and what's overdue.
Trust
AI that drafts. People who decide.
Most AI tools want to talk to your customers for you. AXVA AI doesn't. AXVA AI prepares drafts. Your team reviews, edits and sends. Human review is built into the AXVA AI workflow, so your customers hear from your business, not from a bot.
Human review · built into the workflow
Every business
If your customers email you, AXVA AI works for you.
Trades and maintenance businesses, creative studios, agencies, wholesalers, property services and small professional teams. AXVA AI can be configured around the way different businesses handle customer enquiries.
Beyond the inbox
Got another process eating up your day?
Some business problems go beyond email. AXVA AI also works directly with businesses to identify repetitive administrative and operational work that may be improved with practical AI solutions.
We start with the business problem, recommend the simplest suitable approach and help coordinate the implementation.
Repetitive administration
Reduce time spent copying information, preparing routine content and completing repeated administrative tasks.
Customer enquiries
Improve how enquiries are organised, qualified, followed up and handed to the right person.
Knowledge and documents
Help your team find useful answers across procedures, policies, documents and business information.
Reports and follow ups
Make meeting actions, operational summaries, recurring reports and customer follow ups easier to prepare.
AI Solutions is a separately scoped, founder led service and is arranged separately from the standard AXVA AI service.
The founder behind AXVA AI
Experience that connects business and technology.
Neeraj Pathmaraj
Founder, AXVA AI
Melbourne, Australia
- 11+ YearsBusiness operations and technology environments
- Global SaaS ExperienceEnterprise platforms and complex client workflows
- Agile CertifiedProfessional Scrum Master I
- Practical Business FocusTechnology shaped around real operational needs
“Start with the business problem. Then decide whether technology is the right answer.”
Neeraj Pathmaraj
AXVA AI was founded by Neeraj Pathmaraj to help businesses use AI in a practical and responsible way.
With experience across customer service, operations and business problem solving, Neeraj focuses on understanding how work is actually performed before recommending technology.
For Custom AI Solutions, Neeraj remains the main business contact and coordinates suitable technical specialists where required.
Now speaking with selected businesses for the AXVA AI founding pilot.
AXVA AI Plans
Choose the right fit for your business
Every business handles enquiries differently. We will review your current workflow and recommend the AXVA AI setup that best suits your team.
AXVA AI Professional
Designed for businesses that want to manage customer enquiries more efficiently while keeping their team in control.
- AI assisted draft replies
- Business knowledge base
- Human review before every response is sent
- Support for an agreed primary customer inbox
- Straightforward onboarding
- Standard support
Features and setup requirements are confirmed during the initial discussion.
Request a QuoteAXVA AI Enterprise
Designed for businesses with multiple teams, inboxes, workflows or more complex operational requirements.
- Tailored business assessment
- Support for more complex email workflows
- Team access and permission requirements
- Custom onboarding requirements
- Integration options assessed separately
- Support arrangements based on business needs
Enterprise features, technical requirements and support arrangements are separately assessed and confirmed in writing.
Discuss Enterprise RequirementsLooking for help beyond customer email?
Custom AI Solutions are separately assessed and quoted based on the business problem, workflow and technical requirements.
Discuss Your Business ProblemFAQ
Questions, answered.
No. AXVA AI prepares draft replies using approved business information. An authorised team member reviews, edits and sends each response.
AXVA AI Professional is designed for straightforward business email workflows. AXVA AI Enterprise is intended for businesses with multiple teams, inboxes or more complex requirements. We will review your current setup and recommend the most suitable option during the initial discussion.
Send an enquiry and tell us how your business currently manages customer enquiries. Once we understand your workflow, inbox requirements and support needs, we can recommend a suitable AXVA AI plan and provide the next steps.
No. Custom AI Solutions are separately assessed, scoped and quoted based on the business problem and project requirements.
The timeframe depends on your inbox setup, access requirements and the information needed for the business knowledge base. A realistic onboarding timeframe will be confirmed after the initial discussion.
No. AXVA AI is designed to support staff by reducing repetitive email work while keeping people responsible for reviewing and sending customer responses.
Yes. AXVA AI offers a separately scoped Custom AI Solutions service for suitable operational problems. The first step is understanding the workflow and deciding whether AI is appropriate.
No. Your business knowledge stays yours.